Basic Approach

The Nihon Kohden Group utilizes various IT systems in its overall business and strives to manage information by implementing security and backup measures, and preventing the leakage of confidential and personal information. The Company also takes various security measures to protect its products and services that use communication networks. To enhance the security of its products and services and strengthen its response to security incidents, the Company established a PSIRT (Product Security Incident Response Team) in April 2022. The Company has also established and implemented a Product Security Policy in May 2023.

Initiatives to Ensure Information Security

To protect the personal information and important confidential information of all stakeholders including customers, patients, business partners, and employees, we have established regulations concerning personal information and IT utilization.
An ICT Committee prescribes the rule concerning IT utilization.
We have also deployed members of the IT support personnel in operating divisions and subsidiaries to disseminate rules to employees, as well as to provide guidance and support.

Employee Education

Nihon Kohden conducts periodic training for employees to disseminate information on rules concerning IT utilization and ensure that compliance with the Act on the Protection of Personal Information has taken root and that internal rules are widely known and taken root.

Obtaining Third-Party Certification

To further enhance information security, Nihon Kohden has also obtained outside certification. We obtained PrivacyMark certification in July 2005, and obtained Information Security Management System (ISMS) JIS Q 27001 (ISO/IEC 27001) certification in January 2015; the scope includes management and operation of remote service facilities for Nihon Kohden Group system products.

Nihon Kohden Corporation obtained PrivacyMark certification from JIPDEC.

JIS Q 27001 (ISO/IEC 27001) certificate

Registration item

Registered content

Certificate number

IS 617365

Scope of registration

The operation and management associated with remote maintenance service


Nishiochiai office

Tokorozawa office

AS Kansai Division

Original resistration date

January 19, 2015

Last renewal date

December 25, 2020