To realize the Company’s Management Philosophy, Nihon Kohden is committed to creating value with all stakeholders, including customers, shareholders, investors, business partners, local communities, and employees, in all aspects of our business, such as products, services, technology, financial strength, quality of employees, and other points. In planning and promoting sustainability initiatives, we also work to grow as a company that establishes trust and be well recognized by all our stakeholders. In addition to its citizenship activities and information disclosure through its business activities, Nihon Kohden also leverages the opinions and requests of stakeholders in its future business activities as part of its efforts to be a trusted member of society. In April 2023, Nihon Kohden established a Multi-Stakeholder Policy to govern our efforts regarding returns to employees and consideration for our business partners.
|
Stakeholder |
Main Communication Method |
Main Responsibility and Issues |
|
Daily sales activities Call center Net promoter score survey Customer satisfaction survey Academic seminars ME (medical electronics) workshops |
Offer of products and services with safety and security Quality improvement of products and services Enhancement of customer satisfaction Response to customer complaints Disclosure and offer of adequate information of products and services |
|
|
Daily procurement activities Human rights due diligence Questionnaire of sustainable procurement |
Open and fair trade Identification of human rights risks in business transactions Promotion of sustainable procurement |
|
|
General shareholders meetings Earnings presentations Company briefings Events for individual investors Website for investors |
Enhancement of corporate value Appropriate shareholder returns Timely and appropriate disclosure Response to Social Responsible Investment |
|
|
Self-enumeration system Level-specific training sessions Labor-management council meetings Consultation counter Employee satisfaction survey Company newsletters and intranet |
Respect for human rights and promotion of proper labor practices Development and utilization of human resources Securement of occupational health and safety Increase in job satisfaction Respect for diversity of human resources and work style |
|
|
Volunteer activities in local communities Participation in local events |
Participation and contribution to local communities |
