Contribution to the World through Our Business

Hirokazu Ogino,<br/>Representative Director,<br/>President and CEO
Hirokazu Ogino,
Representative Director,
President and CEO

Since 1951, Nihon Kohden has strived to contribute to the world by fighting disease and improving health with advanced technology, as well as create a fulfilling life for employees. This has led to revolutionary technologies and high quality medical devices. Nihon Kohden was founded with just twelve members, but today employs over 5,600 staff as it continues to tackle healthcare challenges around the world.
The products developed by Nihon Kohden have been exported to more than 120 countries around the world, where they have been used in various healthcare settings to save the lives of countless patients.

To save the lives of as many patients as possible, Nihon Kohden has continually pursued technological innovation and strived to create higher quality products.
The Company’s mission as a medical equipment manufacturer is to provide clinical value as well as value to patients.
Nihon Kohden’s strengths lie in its ability to create value for society, primarily through 1) the capacity to develop technologies rooted in medical practice; 2) a broad client base inside and outside Japan; 3) high-quality products and services supported by integrated development, production, sales, and service; and 4) a powerful brand cultivated over many years.

Aspiring toward Sustainable Growth

In FY2021, we set KPIs (Key Performance Indicators) for 12 material issues for sustainability and promoted measures to address them.
In April 2021, we established the Sustainability Promotion Committee, and I myself chair it as the President, to strengthen the Sustainability Promotion Structure. In July 2021, we also established the Advisory Board, consisting of four external experts.~{*1} The Advisory Board Meeting pointed out the importance of initiatives in the areas of environment, quality, and human rights/human resources in particular, and an action plan was developed.
On the environmental front, we disclosed information on climate change in line with the TCFD recommendations.~{*2} As part of our initiatives for water resources, we have conducted water-stressed areas assessment at all Group sites and disclosed information on water intake/discharge on our website. In the future, to strengthen our efforts to reduce CO_{2} emissions, including throughout the supply chain, we will focus on the development of environmentally friendly products with a lower environmental impact than before, and contribute to efforts to reduce CO_{2} emissions not only by us and our suppliers, but also by our customers who use our products.
In terms of quality, we conducted a Net Promoter Score survey, an index to measure customer attachment (loyalty) to our products or services, and received responses from over 1,000 customers. We appreciate our customers’ cooperation with the survey. We will continue to analyze the results of the survey and strive to improve customer’s satisfaction levels.
On the human rights/human resources front, we conducted our first human rights due diligence and employee satisfaction survey. Human rights due diligence inspections were conducted at each company of the Nihon Kohden Group in Japan and overseas, as well as at our key suppliers, all of which were found to have a high awareness of the working environment. Going forward, we will conduct further investigations to assess human rights risks, identify human rights issues, and promote countermeasures. Although the employee satisfaction survey in Japan showed a high level of satisfaction, there were variations in responses by age and type of job. Based on the survey results, we aim to create a fulfilling work environment in which all employees can work enthusiastically and enjoy job satisfaction.

  1. As one of external experts was appointed as outside director in June 2022, the Advisory Board currently consists of three members.
  2. TCFD: Task Force on Climate-related Financial Disclosures which was established under the auspices of the Financial Stability Board.